Information we collect

Personal information you provide
When you contact us or use our services, we may collect:

• Name

• Email address

• Phone number

• Home address (for in-home consultations and service delivery)

• Photos of your spaces (when you share them for project planning)

• Payment information (Zelle or Venmo usernames for payment processing)

• Project details and preferences (to customize our organizing services)
  

Information collected automatically
When you visit our website, we may automatically collect:

• Browser type and version

• Device information

• IP address

• Pages visited and time spent on pages

• Referring website addresses

• Usage data through cookies and similar technologies

How we use your information

We use the information we collect to:

• Provide our services: Schedule consultations, plan organizing projects, and deliver in-home services

• Communicate with you: Respond to inquiries, send project estimates, invoices, and appointment confirmations

• Process payments: Handle transactions through Zelle and Venmo

• Improve our services: Understand how clients use our website and services

• Send occasional updates: Share organizing tips, special offers, or company news (only if you opt in)

• Maintain security: Protect against fraud and unauthorized transactions

We will never use your information for purposes beyond what is described in this policy without your explicit consent.

How we share your information

We respect your privacy and do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

Service providers
We may share information with trusted third-party service providers who assist us in operating our website and business:

• Squarespace: Website hosting and management

• Google Analytics: Website traffic analysis (anonymized data)

• Zelle and Venmo: Payment processing

• Email service providers: For sending communications (if applicable)

These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Legal requirements
We may disclose your information if required by law or in response to:

• Court orders or legal processes

• Requests from government authorities

• Protection of our rights, property, or safety

• Investigation of fraud or security issues

Cookies and tracking technologies

What are cookies?
Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience.

Types of cookies we use

• Essential Cookies: Required for website functionality (e.g., navigation, contact forms)

• Analytics Cookies: Help us understand how visitors use our site through Google Analytics

• Preference Cookies: Remember your settings and preferences

Managing cookies
You can control cookies through your browser settings:

• Most browsers allow you to refuse cookies or delete existing cookies

• Note that disabling cookies may affect website functionality

For more information, visit www.allaboutcookies.org

How we protect your information

We take the security of your personal information seriously and implement appropriate measures to protect it:

• Secure communication: Contact forms and email communications are transmitted securely

• Access controls: Only authorized personnel have access to personal information

• Payment security: We use secure third-party payment platforms (Zelle, Venmo)

• Confidentiality: Photos and details of your home are kept strictly confidential

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your privacy rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete information.

Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

Opt-Out: You can opt out of receiving marketing communications at any time by:

• Clicking "unsubscribe" in any email we send

• Contacting us directly at the email below

Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

To exercise any of these rights, please contact us at: info@parsehome.com

Data retention

We retain your personal information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

Children's privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Third-party links

Our website may contain links to third-party websites (e.g., social media, payment platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected

• Right to know if personal information is sold or disclosed

• Right to opt out of the sale of personal information (note: we do not sell personal information)

• Right to request deletion of personal information

• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at info@parsehome.com

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes:

• The "Last Updated" date at the top will be revised

• Significant changes will be communicated via email or website notice

• Continued use of our services after changes constitutes acceptance

We encourage you to review this policy periodically.

Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Parse Home
Professional Home Organizing + Styling
info@parsehome.com

Consent

By using parsehome.com or our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.