Do I need to be present during sessions?

Yes, your participation is key to making the process run as smoothly and efficiently as possible. During the sorting phase, we will be working with you side-by-side. You will share your routines and make the decisions on what to keep, donate, or toss. There will be times, after the sorting phase, when we are measuring, assembling products or folding that you will be able to step away. At the beginning of each session we will make a game plan that includes time when we won't need your active participation.

What should I do to prepare?

Short answer, nothing! We want to see how you actually live. Seeing your natural space will give us insight into the types of systems we need to create for you. Please don't tidy up anything beyond what you would do on a typical day, and don't get a head start on the sorting before we get there. A couple of exceptions: if we're organizing your closet, please have all your clothes in the closet rather than in the laundry room or elsewhere. If we're organizing your kitchen, please have all your dishes cleaned and put away, not in the dishwasher or sink.

Should I buy bins or baskets?

No, please don't buy anything new yet, but we'd love to see what you like. We only plan the storage design after we finish sorting your belongings. Buying organizing products too early often means ending up with containers that don't fit or aren't actually needed. When we get to the storage design phase, we'll guide you through the entire process, either working with what you already have or creating a customized shopping list suited to your belongings and space.

Will you judge me or my mess?

Absolutely not! We've worked with all kinds of spaces and situations, and there's nothing we haven't seen. Our job isn't to judge, it's to listen, understand what's not working, and help create systems that make your life easier. We approach every project with empathy and zero judgment.

What is your cancellation / refund policy?

If you need to cancel your project before work has begun, please let us know at least 7 days before your first scheduled session for a full refund. Cancellations made less than 7 days before your session are non-refundable, though any payments made can be banked and used for any future projects with Parse Home. Once work has started, if you need to pause for any reason, we can put your project on hold and resume when you're ready, your unused, paid hours will be waiting for you.

Parse Home Process

Here is an overview of our process that will give you a sense of what it’s like to work with us. Our goal is to always keep things straightforward, transparent and flexible. The same general process applies for all our services:

Free consultation

After you reach out to Parse Home, we will set up a free 30 minute consultation either in person or over zoom. We’ll discuss your goals, current obstacles, and walk through the spaces you’d like organized. We will also answer any questions you have about working with us and review our process with you. We get rough measurements of the space which will give us enough information to provide you with an estimate.

Estimate, deposit & scheduling

Within 2 business days after the consultation, we’ll email you an estimate for the spaces we discussed. After you review the estimate and decide to move forward, we will share a link to schedule your sessions. The number of sessions will be determined by the size of your project.

50% of the project estimate is required to confirm your booking. The remaining 50% is due at the end of the project. The final invoice will reflect any adjustments made from the initial estimate based on actual time spent.
Payments can be made via Zelle or Venmo.

Getting started
Understanding your needs

At our first in-home session, we will review your space and walk through your daily routines and how you use the space. If it is a large project like a primary closet, kitchen or playroom we will make a plan for the current session and set goals for the next session(s).

Sorting & decluttering
What are we keeping?

This is a foundational step that ensures you only keep what you actually need and use. We are here to provide judgement-free support and guide you through the process. First, we collect and group all like-items together, separating out worn, expired or damaged items. Then, we bring you in to review the items to make decisions: Keep, Belongs somewhere else, Donate, or Toss. We will collect the items that belong in other rooms and make sure those are put away as well.

This stage in the process will require your active participation at key moments, so ensure you are home and available during the session. Once we finish sorting, you will be surprised and relieved by how much less stuff you have to manage. At the end of the process, we can drop off donations for you.

Organizing, storage design & product recommendations
Where does everything go?

Once we know what you’re keeping, we will group the items into functional sub-categories based on how you use them. We create systems that make sense for your routines and lifestyle. We don’t believe in a ‘one size fits all’ approach. Our goal is to leave you with organizational systems that feel intuitive, visually appealing, and easy to maintain. We re-use your existing storage products as much as possible, but will recommend other options as needed.

We measure the every cabinet, shelf and drawer in the space and take inventory of the size, shape and quantity of the items in each category. We research appropriate storage products that will optimize your space while also complementing your home's aesthetic.

Purchasing products

We create an easy shopping list with links by vendor. Please let us know which purchasing option you prefer.

We provide you with a shopping list so you can purchase directly from the retailers. Once the products arrive at your home, we will return for set up and installation.
We manage the process for you, including ordering and receiving. Once we’ve received the items, we will bring them to your home for set up and installation. We do not mark-up the products, but there is a small admin fee for this service.

Installation & labelling

Prior to putting items away, we wipe down the spaces and clean existing bins. We reassemble the space according to the plans we made in the Organizing phase. If there are any unused, new products after our installation, we can manage returns for you. If this is a shared space, we highly recommend using labels so other family members can learn where things belong. We will review label names with you first, and then create custom labels for each area.

Maintenance

We design systems that are easy to maintain, but your needs and goals may change over time. For existing clients, we are happy to set up short maintenance sessions where we evaluate and adjust your systems as needed to evolve with you.

Frequently asked questions

Yes, your participation is key to making the process run as smoothly and efficiently as possible. During the sorting phase, we will be working with you side-by-side. You will share your routines and make the decisions on what to keep, donate, or toss.
There will be times, after the sorting phase, when we are measuring, assembling products or folding that you will be able to step away. At the beginning of each session we will make a game plan that includes time when we won’t need your active participation.
Short answer…nothing! We want to see how you actually live. Seeing your natural space will give us insight into the types of systems we need to create for you. Please don’t tidy up anything beyond what you would do on a typical day. Also, don’t get a head start on the sorting before we get there. It is important for us to see the spaces as they are. Messy spaces do not scare us!

A few exceptions:
If we are organizing your closet, please have all your clothes in the closet and not in the laundry room or other areas of the house. We want to make sure we can sort and organize everything together.

And for the same reason, if we are organizing your kitchen, please have all your dishes cleaned and put away, not in the dishwasher or sink.
No, please don’t buy anything new yet, but we’d love to see what you like. We only plan the storage design after we finish sorting your belongings. If you buy organizing products too early, there is a good chance you’ll end up with containers that don't fit or products you don't actually need. We get the best result if we wait and plan all the storage products together so they work as a cohesive system.
When we get to the storage design phase, we will guide you through the entire process. We can either work with what you already have or we can create a customized shopping list of exactly what you need perfectly suited to your belongings and space.
Absolutely not! We’ve worked with all kinds of spaces and situations, and there's nothing we haven't seen. Life gets messy. Our job isn't to judge; it's to listen, understand what's not working, and help you create systems that make your life easier. We approach every project with empathy and zero judgment. You're taking a positive step by reaching out, and we are here to support you, not make you feel bad about your space.
If you need to cancel your project before work has begun, please let me know at least 7 days before your first scheduled session for a full refund. Cancellations made less than 7 days before your session are non-refundable. However, any payments made can be banked and used for any future projects with Parse Home. Once we've started working together, if you need to pause for any reason, we can put your project on hold and resume when you're ready. Your unused, paid hours will be waiting for you.

Please reach out if you have any additional questions.

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